FAQ

What types of Christmas crafting products do you offer?

We specialize in everything for Christmas crafting! Our collection includes premium fabrics (like Moda, Northcott, and Riley Blake designs), quilt patterns, pillow making kits, embroidery CDs, and books from renowned designers like Nancy Halvorsen, Bunny Hill, and Buttermilk Basin. Whether you’re quilting, sewing, or decorating, we have the materials to bring your Christmas vision to life.

Are your fabrics and patterns exclusive to Christmas themes?

Yes! We are a dedicated Christmas store, so all our fabrics, precuts, and patterns are centered around Christmas and holiday themes. From traditional Cardinal Christmas collections to whimsical designs from Art to Heart, every product is chosen to help you create magical holiday projects.

How do I place an order?

Simply browse our festive collections, add your favorite items to the cart, and proceed to checkout. You’ll need to provide your shipping details and choose a payment method. No account is required to order, but creating one lets you track your orders faster!

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely to ensure your information is safe.

Where do you ship to?

We ship worldwide to spread Christmas joy everywhere! However, we are unable to deliver to some parts of Asia and remote areas due to logistical constraints. If you have concerns about your location, feel free to contact us at [email protected].

How long does delivery take?

After 1-2 business days for order processing, delivery times vary:
– Standard Shipping ($12.95): 10-15 business days via DHL or FedEx.
– Free Shipping (orders over $50): 15-25 business days via EMS.
During the holiday season, we recommend ordering early to ensure plenty of time for your crafting projects.

What is your return policy?

We want your Christmas creation to be perfect! If something isn’t quite right, you may return unused items within 15 days of delivery. Please contact our support team at [email protected] to initiate a return. Note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

What if my fabric or pattern is damaged?

We take great care in packaging your items, but if anything arrives damaged, please email us immediately at [email protected] with photos of the damage. We will gladly replace the item or issue a refund.

How can I contact customer service?

Our friendly team is here to help! Email us at [email protected] for any questions about products, orders, or returns. We aim to respond within 1-2 business days.