Term and Conditions

At Fabric Hub Christmas Store, we’re dedicated to making your holiday crafting as joyful and magical as the season itself. These terms are designed to protect both you and us, ensuring a transparent and enjoyable shopping experience.

As a user of our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Be responsible for all activities that occur under your account
• Ensure that you are of legal age to form a binding contract in your jurisdiction
• Verify that products ordered meet your specific requirements before purchase

Fabric Hub Christmas Store specializes in high-quality Christmas crafting materials including:

• Quilting patterns and kits (e.g., A Quilting Life, A Year In Words Pillow Making Kit Series)
• Designer patterns and books (e.g., Nancy Halvorsen Patterns, Bunny Hill Designs)
• Premium fabrics and precuts (e.g., Moda Fabrics, Riley Blake Designs, Northcott)
• Embroidery patterns and CDs (e.g., Bird Brain Designs)
• Christmas-themed quilting and sewing patterns

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors accurately reflects the color of the products.

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Order Process

When you place an order, you will receive an acknowledgment email. This email is not an acceptance of your order but confirmation that we have received it. Acceptance of your order occurs when we send the shipping confirmation.

Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you have the right to use the payment method.

Shipping

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Orders are processed within 1-2 business days (excluding weekends and holidays). Delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control such as customs processing.

We want you to be completely satisfied with your purchase. Our returns policy is designed with your crafting joy in mind.

Eligibility

Returns and exchanges are accepted within 15 days of you receiving your order. To be eligible:

• The item must be unused and in its original condition
• The item must be in its original packaging with all tags attached
• You must have proof of purchase

Non-Returnable Items

Due to their nature, we cannot accept returns for:

• Digital patterns and embroidery CDs
• Opened software or digital downloads
• Cut fabric (unless defective)
• Personalized or custom orders
• Clearance or sale items

Return Process

To initiate a return or exchange:

1. Email us at [email protected] within 15 days of receiving your order
2. Include your order number and reason for return
3. Wait for our response with a Return Authorization number and instructions
4. Securely pack the item in its original packaging
5. Mail the package using a trackable shipping method
6. Notify us once you’ve shipped the return

Refunds

After we receive and inspect your return:

• Refunds will be processed within 5-7 business days
• The refund will be credited to your original payment method
• Original shipping costs are non-refundable
• You are responsible for return shipping costs unless the return is due to our error

All content on this website, including but not limited to text, graphics, logos, images, patterns, and software, is the property of Fabric Hub Christmas Store or our suppliers and protected by international copyright laws.

Patterns and designs sold on our website are for personal use only. Unless explicitly stated, you may not reproduce, distribute, or sell the patterns or items made from them for commercial purposes without permission from the copyright holder.

You may not use our brand names, logos, or other proprietary information without our express written consent.

Fabric Hub Christmas Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the service
• Any bugs, viruses, or similar that may be transmitted through the service
• Any errors or omissions in any content
• Any loss or damage incurred as a result of the use of any content posted or otherwise made available

Our total liability for any claim related to these terms or your use of the website shall not exceed the amount you paid to us in the last six months.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of the website shall be resolved through good faith negotiations. If such negotiations fail, the dispute shall be resolved through binding arbitration in Miami, Florida, in accordance with the rules of the American Arbitration Association.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new Terms.

We will post the updated Terms on this page with a revised “Last Updated” date.

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Response Time: Within 2 business days
• Postal Address: Fabric Hub Christmas Store, 4379 Stiles Street, MIAMI, US 33101